Platform terms

Terms & Conditions

The rules that govern use of the Oura website, mobile app, and services operated by TipTap LTD.

Last updated: 27 April 2026 Stripe Brevo Cloudflare
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1. Acceptance of the terms

By accessing or using Oura, you agree to be bound by these terms. If you do not agree, you should not use the service.

2. Accounts and user information

You must provide accurate and current information. You are responsible for maintaining the security of your account and for activity carried out through it.

3. Booking, doodle, and companion services

Oura provides tools for queue bookings, plus-one companionship, light errands, and live doodles. Actual service delivery depends on availability, booking acceptance, and proper cooperation between participants.

4. Payments and third-party providers

Payments and certain financial operations are handled by third-party providers such as Stripe. Email communications may be sent via Brevo and network protection or delivery may be handled through Cloudflare.

Use of those services may also be subject to their own terms and policies. We do not fully control third-party policies.

5. Acceptable use

You may not use the service for unlawful, deceptive, abusive, or unsafe activity. You may not violate third-party rights, attempt fraud, or interfere with platform operations.

6. Availability and liability

We aim to keep the service available, but we do not guarantee uninterrupted or error-free operation. To the maximum extent allowed by law, our liability is limited to the amount you paid for the relevant service.

7. Suspension or termination

We may suspend or terminate accounts or access where there is a breach of these terms, suspicious activity, legal risk, or a need to protect the platform and its users.