Privacy Policy
How Oura and TipTap LTD collect, use, and share data when you use our website and mobile app.
1. Who we are
Oura is operated by TipTap LTD. We are the data controller for personal data collected through oura.gr, www.oura.gr, and our mobile applications.
For privacy matters you can contact us at privacy@oura.gr or info@tiptap.cy.
2. What data we collect
We may collect identity and contact data such as your name, email, phone number, account details, profile image, and content you upload.
We also collect technical and operational data such as IP addresses, device details, logs, app usage, location information when you allow it, and metadata related to payments or bookings.
3. How we use the data
We use data to create accounts, manage bookings, payments, notifications, support, fraud prevention, and platform security.
We may also use data to comply with legal obligations, enforce our terms, and improve the product experience.
4. Third-party providers and services
We rely on third-party providers for core parts of the service. These providers may process or collect data as needed to perform their role.
- Stripe: payment processing, payouts, anti-fraud checks, billing metadata.
- Brevo: transactional email delivery, support follow-ups, and service communications.
- Cloudflare: traffic protection, CDN, DDoS mitigation, cache, and security logs.
- Other providers may include mobile push, sign-in, hosting, mapping, or analytics services where required.
5. Retention and transfers
We keep data only as long as needed for operational, accounting, legal, and security reasons. Some data may be stored or transferred outside your country through our partnersβ infrastructure.
6. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or port your data, and to object to certain processing activities.
You may also use the GDPR tools available in your account where applicable.